Privacy Policy

1. Introduction

PreInspect.net ("we", "us", "our") is operated by Butler Industries Pty Ltd, based in Australia. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

2. What Data We Collect

We may collect the following types of information:

• Full name
• Email address
• Phone number
• Geographic location
• Images and videos submitted for property inspection analysis
• IP address and device information
• Account login information (email/password)
• Payment information (handled securely via Stripe — we do not store payment card details)

3. How We Collect Data

We collect personal information through:

• User account creation forms
• Uploaded photos and videos
• Voluntary surveys or feedback
• Automated collection via website or app cookies
• Payment processing

4. How We Use Your Data

We use your data to:

• Provide and improve our services
• Generate inspection reports
• Process transactions securely
• Communicate with you about your account
• Send updates, offers, or service notices
• Improve AI models and service performance (anonymously and securely)

5. How We Share Data

We only share personal information:

• With trusted third-party service providers (e.g., AWS, Stripe) necessary for service delivery
• As required by law, regulatory authorities, or to protect legal rights
• With your explicit consent

We do not sell your personal information to third parties.

6. Data Storage and Security

We take reasonable physical, electronic, and administrative measures to protect your data:

• Secure AWS cloud servers
• Encryption of sensitive data
• Regular security audits
• Limited employee access to personal data

However, no system is completely secure, and we cannot guarantee absolute data security.

7. International Data Transfers

Because we operate globally, your information may be transferred to, and maintained on, servers located outside of your state, province, or country. By using our services, you consent to such transfers.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account and data
• Object to processing under certain circumstances

To exercise your rights, please contact us at legal@preinspect.com.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Operate and improve our website
• Analyse user interactions
• Personalise your user experience

You can control cookie settings through your browser preferences.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via the website or app. Continued use of PreInspect.net after updates constitutes acceptance of the new terms.

11. Contact Information

If you have any questions or concerns about your privacy or this policy, please contact:

Butler Industries Pty Ltd (trading as PreInspect)
Email: legal@preinspect.com
Address: 123 AI Avenue, Tech District, Brisbane, QLD 4000, Australia